The Dempsey Difference
A family run business since 1954, our company has successfully transitioned into the third generation.
Dempsey's experience in sales, marketing, customer service and distribution covers our three distinct businesses;. Food ingredients , Chemical additives and Promotional market sectors.
Dempsey Corporation has met the unique needs of both our customers and suppliers by focusing on our main product, service, and we distinguish ourselves by our people…an exceptional team of technically trained and professional staff. Dempsey hires capable candidates and provides them with up-to-date technology to carry out their job effectively and efficiently. Through a company commitment to on-going training, we ensure that our knowledgeable field salespeople keep current on constantly changing regulations. This expertise continues in-house through superb customer service, product purchasing and technical support. Our experienced staff anticipate and respond to our customer's needs. In short, customer satisfaction permeates every facet of our business.
Strategic Supplier Portfolio
Our strategy is to focus on a limited number of suppliers, deliver their products and provide technical support to our customers.
Dempsey has staffed our divisions with BSc, MBA and PhD credentialed professionals. From technical research and development through field testing, market research, regulatory and project roll-out, Dempsey Corporation gives you peace of mind that all elements of our sales process are performed by trained and capable persons.
We belong to a strategic line of associations to stay current with trends, new regulations and for networking.
To support our customer needs, we have invested heavily to obtain and support key registrations for ensuring product integrity, protection and knowledge sharing. Many of our products are covered by the following registrations.
- ISO 9001:2008
- Canadian Association of Chemical Distributors
- iCIX (on-line documentation service)
- Natural Health Product License
- Drug Establishment license
Dempsey can perform bench level testing and better serve our clients through our own staffed laboratory services facility.
Try before you buy. With dedicated product sample staff and a centralized sample storage depot, we utilize a web-based tracking system for free North America wide expedited delivery. Know where your sample is!
Customer driven expectations:
Because flexibility is essential in our marketplace, we are committed to meeting your individual needs. We provide customized purchasing options and tailor-made products and packaging. Integrating your specific technical requirements with our systems provides you with complete service. Our resourceful customer service representatives are well known to our clients and are both flexible and efficient. From product codes to certificates of analysis, your requirements are our priority. Simply tell us what you need and it's done!